Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs.

The ultimate goal of case management is for our neighbors to have stable lives. 

Case management is an area of specialty practice within the health and human services professions. Its underlying premise is that everyone benefits when they reach their optimum level of wellness, self-management, and functional capability. 

When a case manager works with a community member, they are that person's cheerleader, counselor, advocate, and resource for information on community resources.